Navigating Change and Difficult Conversations with Volunteers
Let's face it: change can be hard and no one enjoys having a difficult conversation with anyone, let alone someone volunteering their time and expertise to your organization. Learn how to foster a growth mindset while navigating changes in volunteer programming. Walk away with tried-and-true strategies and lessons learned for maintaining positive relationships with your volunteer team.
About Grace Teofilo Hilker:
Grace Teofilo Hilker is the Volunteer Manager at Gateway Arch Park Foundation. She leads the National Park Friends Alliance Co-Managed Volunteer Programs affinity group, is a Certified Interpretive Guide, and writes articles about interpretation and volunteer engagement. Grace has a Master's in American Studies from Saint Louis University and a Bachelor's in History and Political Science from the University of Wisconsin-Madison. Grace enjoys hiking, reading, cooking, and spending time with her family.
Additional Details:
Complimentary lunch will be provided to those attending. To ensure we have enough food and beverage, please register for this meeting by Thursday, July 9.
Parking & Entrance:
You may park in the guest parking lot on Belt Avenue (marked with a red P on the map) right across the street from the main entrance. Street parking is also available on Belt Avenue. All parking is free. The main entrance to the Delmar Divine is off of Belt Avenue. It is marked with a blue star on the map.
Join MVMA for its bi-monthly social & networking event. Every other month MVMA will plan social gatherings for members & non-members to network and get to know each other.
Please note that individual purchases will be the responsibility of each attendee.
While 2nd Shift Brewing is known for their craft beer, they also have non-alcoholic options and UK-style food.
Rescheduled from May 2026!
Stewarding Volunteer Donors
About Brittany Farmer:
Brittany Farmer is the Donor Engagement Manager at Nine PBS, where she is responsible for building and maintaining meaningful relationships with donors to support the organization’s mission. Prior to this role, Brittany served as the Manager of Volunteer and Stewardship at Nine PBS for sixteen years, where she developed and led the organization’s current volunteer program. Brittany holds a Bachelor’s degree in Mass Media and a Master’s degree in Communication from Missouri State University. She is also a former member of MVMA and holds a Certification in Volunteer Management from the University of Missouri–St. Louis.
Complimentary lunch will be provided to those attending. To ensure we have enough food and beverage, please register for this meeting by Wednesday, September 16.
You may park in the guest parking lot on Belt Avenue (marked with a red P on the map) right across the street from the main entrance. Street parking is also available on Belt Avenue. All parking is free.The main entrance to the Delmar Divine is off of Belt Avenue. It is marked with a blue star on the map.
